Glasses Frequently Asked Questions
In this section, you will find all frequently asked questions about Envision Glasses with their answer.
- Where to locate the hinge button on your Envision Glasses and what features you can use it for?
- How to verify if my Envision Glasses are connected to a Wi-Fi Network with internet access?
- Can follow-up questions in Ask Envision be translated?
- Where are Envision Glasses available?
- How can I re-pair my Envision Glasses with the Envision App?
- How can I confirm if my Envision Glasses are already paired with the Envision App?
- How can I find out which Edition is my current Envision Glasses?
- Am I eligible for a free upgrade to the Envision Glasses Professional Edition?
- What are security and maintenance updates?
- How can I upgrade my Envision Glasses Edition?
- What is the Software Updates Pass for Envision Glasses?
- What information is tied to my Envision Account?
- How can I confirm if my Envision Glasses are already paired with the Envision App?
- Is it possible to use my personal hotspot when pairing my Envision Glasses for the first time with the Envision App?
- Can my Envision Glasses switch between two known active networks?
- Which features of Envision Glasses need an internet connection?
- Can I use the Envision Glasses without my smartphone?
- Which features work without an Internet connection?
- How will I know when there is a new Envision Glasses software update?
- How can I connect my Envision Glasses to an open network?
- Which objects can Envision Glasses currently recognise?
- How can I pair Envision Glasses to a new smartphone?
- Where can I find the serial number of my Envision Glasses?
- How do I create a Wi-Fi QR code?