What is the Software Updates Pass for Envision Glasses?

Envision Glasses are now available in the Read Edition, Home Edition and Professional Edition.

In terms of software updates offerings for each of the Editions, the following differences exist:

• Professional Edition holders enjoy unlimited software updates for the lifespan of the hardware. For detailed information, please see Purchase Envision Glasses Professional Edition
• Read and Home Edition users receive free software updates for the year of purchase and the subsequent year. For detailed information, please see Purchase Envision Glasses Read Edition and Purchase Envision Glasses Home Edition

Beginning January 1st, 2024 — Read and Home Edition users beyond their first year will need the 2024 Software Updates Pass to get new features and enhancements.

• Cost: $199 USD
  Coverage: Access to all new software features and improvements released in 2024.
  Necessity: To download and install any new feature updates or significant enhancements to existing ones, this pass is essential.

This pass is solely for new feature updates published in 2024. All Envision Glasses users will continue to receive all security and maintenance updates at no additional cost and we will continue to support all features published before December 31st, 2023.

All buyers of Envision Glasses receive a free pass for the year of their purchase and the subsequent year. For instance, if someone were to purchase the Envision Glasses Read or Home Edition on 1st January 2023, they would be eligible for all free software updates until 31st December 2024.

In summary, the 2024 Software Updates Pass ensures our Read and Home Edition users keep benefiting from the latest advancements in Envision technology throughout 2024. Upgrade your software experience and remain at the cutting edge of visual accessibility. We're grateful for your understanding and unwavering support.

Keep in mind that you may choose alternatively to upgrade to the Professional Edition if you have either the Read or Home Edition, which offers unlimited software updates for the lifespan of the hardware. To upgrade your Envision Glasses to a higher edition, tap here. 

The pass can be purchased at any time of the year through the Envision App at a 30% discount valid until March 31st, 2024 by following the steps below:

Step 1: Open the Envision App and go to the Glasses tab. Here you will find the Envision Glasses Dashboard, which contains the following options: Status, Battery, Wi-Fi, Edit, Pass, Settings and Help. For more information on this topic, please see Pairing your Envision Glasses Tutorial
‍Step 2: Navigate to the Pass option and tap on Purchase 2024 Pass.
Step 3: Enter your preferred payment method and tap on Pay.
Step 4: Once the payment is confirmed, you can verify the activation of your pass by going back to the Glasses tab and the Pass option should read 2024. In addition, on your Envision Glasses you can verify it by doing a two-finger single tap on the Home screen.

If you have any queries, please feel free to get in touch with our Customer Success Team by filling out this form here.

Note: Please note that there is another type of updates called security and maintenance updates which refer to a set of software updates on Envision Glasses which mainly include incremental and essential developments to the software like bug fixes, performance enhancements, and stability improvements. This will ensure that your existing set of features continues to perform optimally. These updates will be available to all Envision Glasses for free, regardless of the edition. For more information on what each Edition has to offer, see What are Envision Glasses?