How can I confirm if my Envision Glasses are already paired with the Envision App?

You will know that your Envision Glasses are already paired with your Envision App if you go to the Glasses tab of the Envision App and you can hear the following options: Status, Battery, Wi-Fi, Settings and Help.

If the Envision Glasses tab of the Envision App shows the page where you can Request a Demo, Purchase Envision Glasses or Start pairing my Envision Glasses, it means that your Envision Glasses are not yet paired with the Envision App.

This simply means that you may have reinstalled the Envision App or that you have a new phone. You will need to put the Envision Glasses into Pairing Mode before you can start the pairing process again in the Envision App.

To put your Envision Glasses in Pairing Mode, follow these steps:

Step 1: On your Envision Glasses, go to Settings and do a one-finger double tap.

Step 2: Once you are in Settings, swipe forward until you hear Pairing Mode and do a one-finger double tap again. You will be prompted to confirm and re-do a one-finger double-tap.

Step 3: You can confirm that your Envision Glasses are in Pairing Mode whenever they continuously speak out the phrase Go to EnvisionGlasses.com in different languages, meaning that they are ready to be paired with the Envision App.

Step 4: On the Envision App, go to the Envision Glasses tab and tap on Start paring my Envision Glasses, this will open Step 1 which consists of correctly attaching your Envision Glasses to the desired frame by following these steps and switching on your Envision Glasses, once you are ready, tap on Continue.

Step 5: In Step 2 on the pairing process, wear your Envision Glasses near your smartphone, you will hear a sound in both the Envision App and the Envision Glasses, which means they are connected. Tap Continue to go to Step 3.

Step 6: In Step 3, your Envision Glasses will need to connect to a protected Wi-Fi network. Tap Continue to search for discoverable networks in your location. A list of all networks will be displayed, select the one you want and enter the password in the Envision App to connect to it.

Step 7: Once your Envision Glasses have successfully connected to the selected network, you will be directed to Step 4, the final step of the pairing process. You will hear Paired Successfully and to finish the pairing process you will need to tap the Continue button one last time to access the Envision Glasses Dashboard. If you do not hear Envision Glasses Dashboard, this means that you have not tapped the Continue button. Make sure you have tapped this button. 

Step 8: You will know that your Envision Glasses are already paired with your Envision App as you will hear the Gestures Introduction Training on your Envision Glasses if you are pairing them for the first time and on the Envision App if you go to the Envision Glasses tab and you can hear the following options within the Envision Glasses Dashboard: Status, Battery, Wi-Fi, Edition, Pass, Settings and Help.

For up to date information, please see Pairing your Envision Glasses Tutorial