You will know that your Envision Glasses are already paired with your Envision App if you go to the Glasses tab of the Envision App and you can hear the following options: Status, Battery, Wi-Fi, Settings and Help.
If the Glasses tab of the Envision App shows the page where you can Request a Demo or Pair Envision Glasses, it means that your Envision Glasses are not yet paired with the Envision App.
This simply means that you may have reinstalled the Envision App or that you have a new phone. You will need to put the Envision Glasses into Pairing Mode before you can start the pairing process again in the Envision App.
To put your Envision Glasses in Pairing Mode, follow these steps:
Step 1: On your Envision Glasses, go to Settings and do a one-finger double tap.
Step 2: Once you are in Settings, swipe forward until you hear Pairing Mode and do a one-finger double tap again. You will be prompted to confirm and re-do a one-finger double-tap.
Step 3: You can confirm that your Envision Glasses are in Pairing Mode whenever they continuously speak out the phrase 'Go to EnvisionGlasses.com' in different languages, meaning that they are ready to be paired with the Envision App.
Step 4: On the Envision App, go to the Glasses tab and tap on Pair Envision Glasses. After that tap on Start pairing process and follow the instructions to start pairing your device.
Step 5: You will know that your Envision Glasses are already paired with your Envision App if you go to the Glasses tab of the Envision App and you can hear the following options: Status, Battery, Wi-Fi, Settings and Help.
Unpairing the Envision Glasses
If you want to pair your glasses with a different device, you can follow the steps below.
Step 1: Make sure that the Envision App has been unpaired from the glasses by going to the Glasses tab, selecting Settings, and tapping on Unpair Envision Glasses.
Step 2: Set the glasses into Pairing Mode. You can do this on the glasses by going to the main menu, navigating through the menu by swiping forward with one finger until you reach Settings, and double-tap with one finger on the Pairing Mode option.
Step 3: You can confirm that your Envision Glasses are in Pairing Mode whenever they continuously speak out the phrase 'Go to EnvisionGlasses.com' in different languages, meaning that they are ready to be paired with the Envision App.
Step 4: Your device will now be ready to be paired with another Envision account on Envision App.
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