Connecting to an open network, a Wi-Fi network without a password, is tricky with Envision Glasses, as most open networks open a web page when connecting, such as Wi-Fi networks in airports or coffee shops. As Envision Glasses have no screen reader or keyboard, navigating these pages is almost impossible. That said, there is a way to connect to an open network with special permission, for instance in your office or workplace.
For the first setup, that is, to pair your Envision Glasses with your Envision App for the first time, you must use a secured network, a Wi-Fi network with a password, such as your home network. For more information, see Pairing your Envision Glasses
After connecting your Envision Glasses to a protected network, you must request the IT or Accommodation Department of your workplace to manually whitelist your Envision Glasses device. Once they do, you will be able to connect to the open network without running into the webpage for authentication.
For this, they might request you for the MAC Address of the Envision Glasses. To find the MAC Address, follow these steps:
Step 1: Go to Home and do a one-finger swipe back twice to the Help sub-menu on Envision Glasses.
Step 2: Do a one-finger swipe forward until you hear About your Envision Glasses, and do a one-finger double tap to select this option.
Step 3: Navigate to the option MAC Address, this will speak out a 12-digit unique number.
If you have any issues or if your IT department needs more information, please reach out to us at support@letsenvision.com
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