Envision Glasses receive regular software updates that introduce new features, improvements, and bug fixes. A notification will be sent to the Envision app if notifications are enabled whenever a new production release is published. Release details and version information can also be found here.

If an update is available, follow these steps to install the latest version:

Step 1: Confirm that your Envision Glasses are connected to a Wi-Fi network with Internet access. Even if your Envision Glasses indicate—by performing a one-finger double tap on the Home screen—that they are connected to a Wi-Fi network, this does not necessarily mean they have Internet access. If your Envision Glasses are connected to Wi-Fi without Internet access, functionalities requiring an online connection will be affected. To confirm that your Envision Glasses are connected to a Wi-Fi network with Internet access, please check the following:

1. Describe Scene: If the functionality provides detailed information about the scene in front of you, it confirms that your Wi-Fi network has an active internet connection.
2. Call a Companion: If the list of your Companions loads successfully, this also indicates that your Wi-Fi is properly connected to the Internet.

If none of the above steps work, your Envision Glasses need to be connected to a different Wi-Fi network with internet access to use online-only features. If both of the above worked, please go to the next step.

Step 2: With the Envision Glasses powered on, navigate to Settings by doing a one-finger swipe back in Home.

Step 3: Go to Software and do a one-finger double tap. 

Step 4: Go to Check Update and do a one-finger double tap. A processing sound will play while the device checks for available updates.

Step 5: If an update is available, do a one-finger double-tap on New Update to install the latest version. A processing sound will play and you will be redirected to the Home screen once the download is finished. 

To verify that you are on the latest version, do a two-finger single tap in Home to know what software version the glasses are on. 

Are you having trouble finding the latest update?

Try restarting your Envision Glasses: Press and hold the power button for 3 seconds, wait 15 seconds and turn it on again by pressing and holding it for 6 seconds. After the Envision Glasses are turned on again, try to look for the New Update.

For more information on turning your Envision Glasses on and off, see Power Button