Are you outside of the house and you still want to use your Envision Glasses? Not to worry, you can share the cellular data connection of your smartphone with your glasses when you don't have access to a Wi-Fi network.
This article explains the following:
Wi-Fi Wizard Training
The Wi-Fi Wizard provides step-by-step guidance to help you connect your Envision Glasses to the internet, whether it is an iPhone hotspot, an Android hotspot or a regular router.
This feature aims to make it easier for new and existing users to stay connected anywhere, anytime.
To access the Wi-Fi Wizard, follow these steps:
Step 1: Navigate to Help in the category menu, and go to Trainings.
Step 2: Go to the Wi-Fi Wizard and do a one-finger double-tap tap to start the guide and simply follow the instructions to get connected.
Hotspot on iOS
Connecting to the iPhone's Personal Hotspot for the first time
To successfully connect your Envision Glasses to your iPhone's personal hotspot for the first time, a second screen is required in addition to your iPhone on which you can generate a QR Code of your Personal Hotspot password. This is a one-time step, once connected you will always be able to connect to your Personal Hotspot without entering your password unless you change your password. This second screen can be your laptop, desktop or another iPhone with access to the Internet. The reason for having a second screen is that on iPhone, a hotspot is only discoverable when you are on the Personal Hotspot screen in the Settings of your iPhone. As soon as you leave the screen, the hotspot is no longer discoverable. You need to be on this screen for a connection to get established. You may leave this screen once the connection is established and the hotspot will continue to work.
To connect to the iPhone's personal hotspot for the first time, follow these steps:
Step 1: Go to Settings on your iPhone and tap on Personal Hotspot.
Step 2: Make sure that you have the Allow Others to Join option enabled. Here you can check or change your personal hotspot password and find out how your iPhone is named. If you want to change the name of your iPhone, to find out how to do this, tap here.
Step 3: Once you know your Personal Hotspot password switch to your second screen, which can be your laptop, desktop or another iPhone with access to the Internet and go to this website: letsenvision.com/qr
Here you can enter the password of your personal hotspot network and press the Create Wi-Fi QR button. This will generate a QR code on the screen. We recommend double-checking if you have added the password correctly. Keep an eye on the uppercase, lowercase or any other symbols you have added in your password.
Step 4: Switch to Envision Glasses, and navigate to Settings and then to Wi-Fi.
Step 5: Go back to your iPhone and make sure that the option Allow others to Join is enabled.
Note: Please stay on this screen on your iPhone through the next steps, as your hotspot is only discoverable when you are on the Personal Hotspot screen in the Settings of your iPhone. As soon as you leave this screen, the hotspot is no longer discoverable. You need to be on this screen for a connection to get established. You may leave this screen once the connection is established and the hotspot will continue to work.
Step 6: On Envision Glasses do a one-finger double tap on Search for Wi-Fi Connections.
Step 7: Once you hear the names of Wi-Fi networks, swipe through to find the one that speaks out your iPhone’s name. Do a one-finger double tap on it to connect.
Note: If you don't hear your iPhone's name, please disable and enable Allow Other to Join from your iPhone, go back to Home on your Envision Glasses by doing a two-finger swipe down and repeat the previous steps. When you hear the name of your iPhone please do a one-finger double tap.
Step 8: Upon hearing your iPhone's name, do a one-finger double tap to connect.
Step 9: Do a one-finger double tap on the 'Use a QR Code to connect' option. Note: For iOS users, the only reliable option to connect to the personal hotspot is to Scan a QR Code due to iPhone limitations.
Step 10: Now with the Envision Glasses on your face, look in the direction of the QR Code previously generated on your screen. A connection will be established and it will give you a successful sound.
Note: If your Envision Glasses do not recognise the generated QR code, make sure that your monitor screen is turned on with high brightness, that your screen curtain is turned off and that you are on the correct tab where the QR code is present.
Connecting to iPhone's Personal Hotspot after the first time
If you have already connected to the hotspot on your iPhone with Envision Glasses once, it will remember the password of the hotspot. If you want to connect to the hotspot again, here are the steps:
Step 1: Go to Settings on your iPhone and tap on Personal Hotspot.
Step 2: Make sure that you have the Allow Others to Join option on that screen turned on.
Note: Please stay on this screen on your iPhone through the next steps, as your hotspot is only discoverable when you are on the Personal Hotspot screen in the Settings of your iPhone. As soon as you leave this screen, the hotspot is no longer discoverable. You need to be on this screen for a connection to get established. You may leave this screen once the connection is established and the hotspot will continue to work.
Step 3: Go to Settings and then Wi-Fi on the glasses. Search for the network name and then double tap to connect. You will not need to enter a password again.
Hotspot on Android
To turn on your hotspot on an Android phone, complete the following steps:
Step 1: Go to Settings.
Step 2: Go to Network & Internet, in some Android phones, you might have to go to More, instead. If you have a Samsung, you can skip this step and move directly to the next one.
Step 3: Go to Hotspot & Tethering, if you can’t find it, it might be in the More subsection.
Step 4: Go to Portable Wi-Fi Hotspot.
Step 5: Go to Set up Wi-Fi Hotspot, sometimes also Configure Mobile Hotspot.
Step 6: Choose your Network Name and Password. This is the password that you will use to connect to the hotspot.
Step 7: Follow the same steps to connect to a Wi-Fi network shown in the previous guides and connect with the name of your Hotspot.
Why is my Personal Hotspot not detected by Envision Glasses?
When the hotspot is not detected by Envision Glasses:
- Make sure you can use a personal hotspot with your plan: Go to iPhone's Settings and search for the Personal Hotspot or Celluar options. If these options are there, you can move on to the next step. If you don't see these options, contact your carrier to make sure you can use the personal hotspot with your current plan.
- Make your personal hotspot is sharable: Go to iPhone's Settings and search for the Personal Hotspot or Celluar options. Enable the option Allow Others to Join. If you can't turn on Personal Hotspot, check that your wireless carrier enabled it and that your wireless plan supports it.
- Keep in mind that for the first time, this process requires a second screen in addition to your iPhone, on which you can generate a QR Code of your Personal Hotspot password. This second screen can be your laptop, desktop or another iPhone with access to the Internet. This is a one-time step, once connected you will always be able to connect to your Personal Hotspot without entering your password unless you change your password.
- Change the auto-generated Wi-Fi Password: Once Allow Other to Join is enabled, right below this option you can change your personal hotspot password by tapping on the Wi-Fi Password button. There you can enter your preferred password.
- Make sure you stayed on the Personal Hotspot screen on your iPhone when searching for Wi-Fi connections on Envision Glasses: On iPhones, a hotspot is only discoverable when you are on the Personal Hotspot screen in the Settings of your iPhone. As soon as you leave the screen, the hotspot is no longer discoverable. You need to be on this screen for a connection to get established. You may leave this screen once the connection is established and the hotspot will continue to work.
- Update Envision Glasses to the latest version. To check if you are on the latest glasses software version check here.
- Update Envision App to the latest version. To check if you are on the latest iOS software version check here. To check if you are on the latest Android software version check here.
- Restart the iPhone that provides Personal Hotspot and your Envision Glasses: To turn off your Envision Glasses, press and hold the button for 3 seconds. You will hear a sound when the Envision Glasses initiate the power-off process, which completes in 20 seconds. To turn on Envision Glasses, press the power button for 6 seconds. It will take about a minute for the device to boot up; there is no audio cue during this process. For more information, see Power Button
- If you're using an iPhone 12 model or later, turn on Maximize Compatibility. Then try connecting your devices again to your Personal Hotspot. Keep in mind that when you turn on Maximize Compatibility, internet performance and Wi-Fi security might be reduced for devices connected to the hotspot.
If you are still not able to connect to the hotspot, don’t hesitate to contact Envision's Customer Success Team at support@letsenvision.com
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