Congratulations on becoming an Ally Solos Glasses owner: We’re sharing a few practical tips based on the feedback we’ve received from the community. Please feel free to access our Ally Solos Glasses User Guide by tapping here—it’s being updated in real time. 

This article has the following subheadings:

1. Finding and using the power button to turn your Ally Solos Glasses on and off
2. Charging the Ally Solos Glasses
3. When to Keep the Ally App Open and When You Don’t Have To
4. Pairing your Ally Solos Glasses
5. Download the Ally app
6. Start pairing your Ally Solos Glasses within the Ally app
7. Response Time and Performance
8. Touchpad Sensitivity
9. Other ways to use your Ally Solos Glasses

Finding and using the power button to turn your Ally Solos Glasses on and off

We’ve updated our terminology—what used to be called the power button is now the power bump. You’ll find it as a small, round bump on the outside of the right arm, just before the touchpad.

To turn your Ally Solos Glasses on, lightly tap and hold the power bump until you hear a short beep, followed by: 'Power High' or 'Power Good'.

If you don’t hear the beep:

• Make sure both arms (stems) are locked firmly into the frame. If one arm isn’t fully connected, your Ally Solos Glasses won’t power on or charge.
• Make sure your Ally Solos Glasses are charged.
• The Ally Solos Glasses will automatically power off after 3 minutes, and if you lay them down with the arms lying on a flat surface. 

Here’s a video demonstrating how to turn your Ally Solos Glasses on or off. 

Charging the Ally Solos Glasses

There are two ways to charge your Ally Solos Glasses:

1. Recommended: Use the magnetic charging cable included in the box—it connects, with a soft click, to a metal connector on the underside of the left arm just next to where the stem connects with the frame. The Charging LED on the left temple shows red during charging and blue color after fully charged.
2. Not recommended for new users: Remove the arms and charge each one via USB-C. 

Note: The Ally Solos Glasses will automatically power off when charging. Also, there is no sound indicator when charging. If unsure, leave it connected for an hour, then press the power bump—if you hear 'Power High,' you’re fully charged.

Here’s a video explaining how to charge and power up your Ally Solos Glasses step-by-step: Watch on YouTube

When to Keep the Ally App Open and When You Don’t Have To

1. You only need to open the Ally app when starting a new conversation or pairing your Ally Solos Glasses. 
2. Once you’ve started a conversation, do not close the Ally app, leave it running while you close your phone screen and carry on. Ally keeps running in the background and is there for when you want to chat. 
3. Once you have ended your conversation with Ally and you want to start another, you will need to reopen the Ally app on your phone. 

Here’s a video explaining how to start a new conversation with Ally on your Ally Solos Glasses. 

Pairing your Ally Solos Glasses

To pair Ally Solos Glasses with the Ally app, download the Ally app on an iPhone or Android device, log in with the preferred email address, and follow all in-app instructions within the Ally Solos Glasses tab once logged in to proceed with pairing.

Download the Ally app

Please see below for detailed steps on how to successfully install the app, create an account, and pair your Ally Solos Glasses:

1. Download, sign in, and verify your ally account on iPhone
2. Download, sign in, and verify your ally account on Android

Start pairing your Ally Solos Glasses within the Ally app

After downloading and logging in to the Ally app with your preferred email address, please follow the steps below:

1. Go to the Preferences icon at the top right of the screen within the Ally app.
2. In the Preferences menu, scroll down until you reach the Connections section.
3. Locate and select the option labeled Ally Solos Glasses.
4. This will initiate the pairing process and guide you through the on-screen steps to complete the connection. Once you have selected Ally Solos Glasses, tap the option Start Connecting Glasses to begin the onboarding process.
5. Follow the step-by-step pairing guide and watch the setup videos here. 
6. Once you’ve completed the onboarding process, you can start using your Ally Solos Glasses. 

Response Time and Performance

Currently, Ally takes about 3-4 seconds to capture an image. It then takes approximately 3-4 seconds to transfer the image by Bluetooth to your telephone and to respond. 

You can speed things up by: 

1. Ask Ally to be succinct in describing the image and responding to your questions. You can do this when you ask the question or in the Ally personalisation option in Preferences.
2. Lowering the image resolution. You can do this by doing the following in the Ally app.
   1. Go into Settings.
   2. Select Connections.
   3. Select Ally Solos Glasses.
   4. Go to Advanced Features.
   5. Select Camera Resolution: The higher the resolution, the longer the response time: 1024 x 768 is recommended. 
   6. Save your changes.

A couple of points to keep in mind: On-phone processing helps your glasses maintain an all-day battery life of up to 14 hours.

Touchpad Sensitivity

If your touchpad feels too sensitive or triggers Siri accidentally:

1. Open the Ally app, go to Preferences, then select Ally Solos Glasses, choose the Advanced Features option and select Touch Sensitivity.
2. Move the slider right for firmer taps, or left for lighter taps.

Other ways to use your Ally Solos Glasses

Your Ally Solos Glasses also function like a Bluetooth headset, allowing you to do more with them in addition to using Ally. You can make phone calls, play music, and use your phone’s voice assistant hands-free.

Phone Calls

Making Calls

• You can make phone calls from your Ally Solos Glasses by first ending your conversation with Ally, then tapping your Ally Solos Glasses frame to activate Siri (for iPhone users) or Google Assistant (for Android users) to make the call.

Accepting Calls

• Slide your finger along the touchpad towards your right ear to accept an incoming call.
• To accept a second call, press and hold the power bump on the right temple for 1 second.

Ending Calls

• Press and hold the power bump on the right temple for 1 second to end a call.

Declining Calls

• Slide your finger on the touchpad in the opposite direction — away from your ear — to decline a call.

Music

Play Music

• To play music, end your conversation with Ally and then single-tap the frame.

Pause Music

• To pause music, single-tap the frame again.

Change Tracks

• To play the next track, double-tap the touchpad on the right temple. To play the previous track, triple-tap the touchpad on the right temple.

If you need any assistance, please reach out to support@ally.me, and we’ll be happy to help you get the most out of your Ally Solos Glasses experience.