Ally Solos Glasses come with two battery arms, called temple arms.

These are the long parts of the frame that rest over your ears when you wear the Ally Solos Glasses. Each arm has a built-in rechargeable battery that powers Ally Solos Glasses, and both arms need to be properly attached for the Ally Solos Glasses to power on.

The left arm includes the charging port and LED indicator, while the right arm contains the power button and touchpad.

This distinction can help you orient the Ally Solos Glasses correctly by touch.

Your order includes a magnetic charging cable, which is the primary and easiest way to charge Ally Solos Glasses. Once both arms are inserted correctly, they do not need to be removed for regular charging with the magnetic cable.

• A full charge takes about 1.5 hours, and a quick 15-minute charge provides around 3 hours of use.

Disclaimer: The Ally Solos Glasses cannot draw enough power from a computer or laptop to charge properly. To ensure correct charging and avoid battery-related issues, always use a wall power adapter.

If the Ally Solos Glasses reach 0% battery, both arms must be charged via USB-C for 1 hour each. If you have two USB-C cables and two power sources, both arms can be charged at the same time. The magnetic charging cable will not work when the battery is completely depleted. Once the battery reaches at least 20%, the magnetic charging cable can be used normally and works only for the left stem. 

Please also keep in mind that the stems must be attached firmly for a successful experience. When reattaching the stems after charging, ensure they are properly and securely connected.

This article includes the subheadings below, which will allow you to successfully charge your Ally Solos Glasses, along with step-by-step thorough instructions and a video tutorial:

1. Before You Begin
2. Charging Ally Solos Glasses Using the Magnetic Cable
3. Optionally Charging the Arms with a USB-C Cable
4. Video Tutorial
5. Important Battery Information

Before You Begin

1. When you first receive your Ally Solos Glasses, the left arm may arrive unattached. To insert it, align the wider end of the left arm with the connection point on the left side of the frame, beside the lenses near where your temple would be. Push it in gently, however firmly, until you feel it click into place. The fit is intentionally tight for security.
2. If this feels difficult, we recommend asking someone sighted to assist you the first time. Once both arms are properly inserted, they should remain attached for daily use and charging.
3. Make sure there is no gap between the arm and the frame once inserted. If there’s any space or looseness, the glasses may not power on or make any sound.

Charging Ally Solos Glasses Using the Magnetic Cable

The magnetic charging port is located along the bottom edge of the left arm of Ally Solos Glasses. This allows you to charge the Ally Solos Glasses without removing any arms.

Disclaimer: The Ally Solos Glasses cannot draw enough power from a computer or laptop to charge properly. To ensure correct charging and avoid battery-related issues, always use a wall power adapter.

If the Ally Solos Glasses reach 0% battery, both arms must be charged via USB-C for 1 hour each. If you have two USB-C cables and two power sources, both arms can be charged at the same time. The magnetic charging cable will not work when the battery is completely depleted. Once the battery reaches at least 20%, the magnetic charging cable can be used normally and works only for the left stem. 

Please also keep in mind that the stems must be attached firmly for a successful experience. When reattaching the stems after charging, ensure they are properly and securely connected.

Follow these steps carefully:

Step 1: Prepare the Ally Solos Glasses.

• Place Ally Solos Glasses on a flat and stable surface such as a table.
• Fold the right arm into the frame as if you were putting the Ally Solos Glasses away.
• Keep the left arm extended and unfolded.

Step 2: Position the Ally Solos Glasses.

• Orient the Ally Solos Glasses so that the lenses face away from you and the bottom edge of the left arm faces upward.
• The nose pads should be pointing upward, and the left arm should extend outward toward your right hand.

Step 3: Find the charging spot.

• Move your finger slowly along the bottom edge of the left arm, starting near the hinge and moving toward the curved end that rests above your ear.
• You will feel a small flat metallic area near the middle of this edge—that is the magnetic charging point.

Step 4: Attach the magnetic charger.

• Take the magnetic charging cable included with your Ally Solos Glasses. One end has a USB plug, and the other has a small magnetic tip.
• Hold the magnetic tip so the cord extends away from the lenses and the camera, pointing toward you.
• Slide the magnetic tip gently along the bottom edge of the left arm until you feel it snap into place magnetically. You will feel a soft click when it connects correctly.

Step 5: Start charging.

• Plug the USB end of the cable into a wall adapter, computer, or power bank.
• A red light on the arm indicates that charging is in progress. When fully charged, the light turns blue.
• If you have someone sighted nearby, they can confirm the light color for you.

Step 6: Confirm charging completion.

• If you cannot confirm visually, leave Ally Solos Glasses charging for about one hour.
• Then, press and hold the power button on the right arm for six seconds. If you hear 'Power High' or 'Power Okay', it means the battery is fully charged.

Disclaimer: The Ally Solos Glasses cannot draw enough power from a computer or laptop to charge properly. To ensure correct charging and avoid battery-related issues, always use a wall power adapter.

If the Ally Solos Glasses reach 0% battery, both arms must be charged via USB-C for 1 hour each. If you have two USB-C cables and two power sources, both arms can be charged at the same time. The magnetic charging cable will not work when the battery is completely depleted. Once the battery reaches at least 20%, the magnetic charging cable can be used normally and works only for the left stem. 

Please also keep in mind that the stems must be attached firmly for a successful experience. When reattaching the stems after charging, ensure they are properly and securely connected.

Adjusting the Fit of Ally Solos Glasses

• If you notice that Ally Solos Glasses slide off your face, you can make small adjustments for a better fit.
• While wearing the Ally Solos Glasses, gently bend the ends of the arms that rest above your ears inward toward your nose.
• Adjust slowly and evenly on both sides until the Ally Solos Glasses feel comfortable and stable.

Optionally Charging the Arms with a USB-C Cable

If you already have a USB-C cable at home, you can use it to charge each arm separately after detaching it from the frame. This is optional, as a USB-C cable is not included with your Ally Solos Glasses.

To do this:

1.  Gently detach the arm from the frame by pulling it straight out from the hinge. It may feel firm—this is normal, as the connection is designed to be secure.
2. On the inner surface near the hinge, you will find a small oval-shaped port.
3. Insert your USB-C cable into this port, and plug the other end into a wall adapter, computer, or power bank.
4. The light on the arm will glow red while charging and turn blue when fully charged.
5. Ensure there is no gap when reattaching the arm—push firmly until it connects flush with the frame.

Tip: If you have two USB-C cables and two available power sources, you can charge both arms at the same time by connecting each arm to a separate USB-C cable.

If there is any visible or tactile gap when reattaching the arms, the Ally Solos Glasses will not power on.

Disclaimer: The Ally Solos Glasses cannot draw enough power from a computer or laptop to charge properly. To ensure correct charging and avoid battery-related issues, always use a wall power adapter.

If the Ally Solos Glasses reach 0% battery, both arms must be charged via USB-C for 1 hour each. If you have two USB-C cables and two power sources, both arms can be charged at the same time. The magnetic charging cable will not work when the battery is completely depleted. Once the battery reaches at least 20%, the magnetic charging cable can be used normally and works only for the left stem. 

Please also keep in mind that the stems must be attached firmly for a successful experience. When reattaching the stems after charging, ensure they are properly and securely connected.

Video Tutorial

Please find below the video tutorial on how to charge your Ally Solos Glasses:

Important Battery Information

•  Only the left arm supports magnetic and USB-C charging.
• The right arm can also be charged using a USB-C cable if detached from the frame.
• The Ally Solos Glasses cannot be charged while being worn.
• A full charge takes about 1.5 hours.
• A 15-minute quick charge provides around 3 hours of use.
• Handle the charging cable and arms gently, and avoid twisting or pulling on them while charging.
• The stems must be attached firmly for a successful experience. When reattaching the stems after charging, ensure they are properly and securely connected.
• The Ally Solos Glasses cannot draw enough power from a computer or laptop to charge properly. To ensure correct charging and avoid battery-related issues, always use a wall power adapter.
• If the Ally Solos Glasses reach 0% battery, both arms must be charged via USB-C for 1 hour each. If you have two USB-C cables and two power sources, both arms can be charged at the same time. The magnetic charging cable will not work when the battery is completely depleted. Once the battery reaches at least 20%, the magnetic charging cable can be used normally and works only for the left stem.

If you have any questions about charging or fitting Ally Solos Glasses, please contact our team at support@ally.me