When you open the Envision App for the first time after downloading, it will start with the Onboarding which contains guides to understand each of the functionalities. 

After Onboarding, every time you open the Envision App, the main screen will appear. The Envision App layout is divided into different tabs.

The first level, located at the bottom, has 3 tabs: App, Envision Glasses and Settings.

The Envision Glasses tab of the Envision App will display a page with the following three options:

• Request a Demo: To ensure we support you in the best possible way, we recommend and encourage all our users to schedule a free, personalised virtual demonstration of the glasses to get an in-depth understanding of the full capabilities of the product. Under the Request a Demo tab, you can choose the timetable that suits your availability by taping here.
• Purchase Envision Glasses: Envision Glasses is a wearable assistive device that empowers people who are blind or have low vision to access everyday visual information for themselves. We have created three different Editions of the Envision Glasses to serve the individual needs of the Blind and Low Vision community at various different price points, Envision Glasses are now available in the Read Edition, Home Edition and Professional Edition —To check prices in your currency and what each of them offers please tap here.
• Start pairing my Envision Glasses:This option will allow you to pair your Envision Glasses once you receive them with the Envision App. For detailed information on how to do this, please read the following information.

This article contains the following:

1. Pair Envision Glasses with Envision App
2. Pairing Envision Glasses with Android Smartphones

Pair Envision Glasses with Envision App

When your Envision Glasses are powered on, they will continuously speak out 'Go to EnvisionGlasses.com', this simply means the device is on, but not paired with your smartphone, yet.

To start pairing your Envision Glasses with your Envision App, complete the following steps:

Step 1: Open the Envision App.

Step 2: Navigate to the Envision Glasses tab.

Step 3: Tap on Start pairing my Envision Glasses, once tapped, the pairing process consists of 4 simple steps.

Step 4: Tap on Start pairing process and this will open Step 1 which consists of correctly attaching your Envision Glasses to the desired frame by following these steps and switching on your Envision Glasses, once you are ready, tap on Continue.

Step 5: In Step 2 on the pairing process, wear your Envision Glasses near your smartphone, you will hear a sound in both the Envision App and the Envision Glasses, which means they are connected. Tap Continue to go to Step 3.

Step 6: In Step 3, your Envision Glasses will need to connect to a protected Wi-Fi network. Tap Continue to search for discoverable networks in your location. A list of all networks will be displayed, select the one you want and enter the password in the Envision App to connect to it.

Step 7: Once your Envision Glasses have successfully connected to the selected network, you will be directed to Step 4, the final step of the pairing process. You will hear Paired Successfully and to finish the pairing process you will need to tap the Continue button one last time to access the Envision Glasses Dashboard. If you do not hear Envision Glasses Dashboard, this means that you have not tapped the Continue button. Make sure you have tapped this button. 

Step 8: You will know that your Envision Glasses are already paired with your Envision App as you will hear the Gestures Introduction Training on your Envision Glasses if you are pairing them for the first time and on the Envision App if you go to the Envision Glasses tab and you can hear the following options within the Envision Glasses Dashboard: Status, Battery, Wi-Fi, Edition, Pass, Settings and Help.

Pairing Envision Glasses with Android Smartphones

If you have an Android smartphone, Location and Privacy settings on your phone need to be enabled in the Envision App in order to pair the glasses. To enable location, follow the steps here.

In some cases, it is also necessary to reset your phone's Bluetooth cache. Here's how:

Step 1: Open Settings, and then tap on the option called Apps.
Step 2: Tap on the Sort icon, located at the top right with three vertical dots, then tap on Show System Apps or Show System Processes. When this option is selected, all the system apps will appear in a list.
Step 3: Tap on the Search Bar and type and select Bluetooth, then select the option Storage and select the Clear Data option.
Step 4: Tap on Delete and make sure Location is enabled for the Envision App. To enable location, follow the steps here. Now your smartphone is ready to be paired to your Envision Glasses

This simply means that you have just received your Envision Glasses that are ready to be paired by following the steps here, that you have reinstalled the Envision App or that you have a new phone.

How can I confirm if my Envision Glasses are already paired with the Envision App?

You will know that your Envision Glasses are already paired with your Envision App if you go to the Glasses tab of the Envision App and you can hear the following options: Status, Battery, Wi-Fi, Settings and Help.

If the Envision Glasses tab of the Envision App shows the page where you can Request a Demo, Purchase Envision Glasses or Start pairing my Envision Glasses, it means that your Envision Glasses are not yet paired with the Envision App.

This simply means that you may have reinstalled the Envision App or that you have a new phone. You will need to put the Envision Glasses into Pairing Mode before you can start the pairing process again in the Envision App.

To put your Envision Glasses in Pairing Mode, follow these steps:

Step 1: On your Envision Glasses, go to Settings and do a one-finger double tap.

Step 2: Once you are in Settings, swipe forward until you hear Pairing Mode and do a one-finger double tap again. You will be prompted to confirm and re-do a one-finger double-tap.

Step 3: You can confirm that your Envision Glasses are in Pairing Mode whenever they continuously speak out the phrase 'Go to EnvisionGlasses.com' in different languages, meaning that they are ready to be paired with the Envision App.

Step 4: On the Envision App, go to the Envision Glasses tab and tap on Start paring my Envision Glasses, this will open Step 1 which consists of correctly attaching your Envision Glasses to the desired frame by following these steps and switching on your Envision Glasses, once you are ready, tap on Continue.

Step 5: In Step 2 on the pairing process, wear your Envision Glasses near your smartphone, you will hear a sound in both the Envision App and the Envision Glasses, which means they are connected. Tap Continue to go to Step 3.

Step 6: In Step 3, your Envision Glasses will need to connect to a protected Wi-Fi network. Tap Continue to search for discoverable networks in your location. A list of all networks will be displayed, select the one you want and enter the password in the Envision App to connect to it.

Step 7: Once your Envision Glasses have successfully connected to the selected network, you will be directed to Step 4, the final step of the pairing process. You will hear Paired Successfully and to finish the pairing process you will need to tap the Continue button one last time to access the Envision Glasses Dashboard. If you do not hear Envision Glasses Dashboard, this means that you have not tapped the Continue button. Make sure you have tapped this button. 

Step 8: You will know that your Envision Glasses are already paired with your Envision App as you will hear the Gestures Introduction Training on your Envision Glasses if you are pairing them for the first time and on the Envision App if you go to the Envision Glasses tab and you can hear the following options within the Envision Glasses Dashboard: Status, Battery, Wi-Fi, Edition, Pass, Settings and Help.

How can I re-pair my Envision Glasses with the Envision App?

If you wish to re-pair your Envision Glasses with your Envision App, please follow the steps below:

Step 1: Make sure that the Envision App has been unpaired from your Envision Glasses by going to the Envision Glasses tab, selecting Settings, and tapping on Unpair Envision Glasses. If the Envision Glasses tab of the Envision App shows the page where you can Request a Demo, Purchase Envision Glasses or Pair Envision Glasses, it means you are ready to take the next step.

Step 2: Set your Envision Glasses into Pairing Mode. Go to Settings and do a one-finger double tap. Once you are in Settings, do a one-finger swipe forward until you hear Pairing Mode and do a one-finger double tap again. You will be prompted to confirm and re-do a one-finger double tap.

Step 3: You can confirm that your Envision Glasses are in Pairing Mode whenever they continuously speak out the phrase 'Go to EnvisionGlasses.com' in different languages, meaning that they are ready to be paired with the Envision App.

Step 4: On the Envision App, go to the Envision Glasses tab and tap on Start paring my Envision Glasses, this will open Step 1 which consists of correctly attaching your Envision Glasses to the desired frame by following these steps and switching on your Envision Glasses, once you are ready, tap on Continue.

Step 5: In Step 2 on the pairing process, wear your Envision Glasses near your smartphone, you will hear a sound in both the Envision App and the Envision Glasses, which means they are connected. Tap Continue to go to Step 3.

Step 6: In Step 3, your Envision Glasses will need to connect to a protected Wi-Fi network. Tap Continue to search for discoverable networks in your location. A list of all networks will be displayed, select the one you want and enter the password in the Envision App to connect to it.

Step 7: Once your Envision Glasses have successfully connected to the selected network, you will be directed to Step 4, the final step of the pairing process. You will hear Paired Successfully and to finish the pairing process you will need to tap the Continue button one last time to access the Envision Glasses Dashboard. If you do not hear Envision Glasses Dashboard, this means that you have not tapped the Continue button. Make sure you have tapped this button. 

Step 8: You will know that your Envision Glasses are already paired with your Envision App as you will hear the Gestures Introduction Training on your Envision Glasses if you are pairing them for the first time and on the Envision App if you go to the Envision Glasses tab and you can hear the following options within the Envision Glasses Dashboard: Status, Battery, Wi-Fi, Edition, Pass, Settings and Help.

For more information please see Pairing your Envision Glasses and Power Button